In competition obedience training, “heel” means the dog is walking on your left side with his head even with your knee while you hold the leash loosely. Puppy training can be a little more relaxed with the goal being that they walk politely on a loose leash without pulling. Some trainers prefer to say “let’s go” or “forward” instead of “heel” when they train this easy way of walking together.
You can teach your puppy at home and I'll help you. My puppy training book is called Respect Training for Puppies: 30 Seconds to a Calm, Polite, Well-Behaved Puppy. I'll show you my proven step-by-step training schedule for teaching your puppy all the words he needs to know, plus consistent household rules and routines, housebreaking, crate training, acceptance of being handled, calmness, gentleness, and general obedience training.
Reinforcement can be anything your dog likes. Most people use small pieces of a “high value” food for training treats — something special — such as dried liver or even just their kibble. Lavish praise or the chance to play with a favorite toy can also be used as a reward. Dogs must be taught to like praise. If you give the dog a treat while saying “Good dog!” in a happy voice, he will learn that praise is a good thing and can be a reward. Some dogs also enjoy petting. Food is often the most convenient way to reinforce behavior.
It typically takes 4-6 months for a puppy to be fully house trained, but some puppies may take up to a year. Size can be a predictor. For instance, smaller breeds have smaller bladders and higher metabolisms and require more frequent trips outside. Your puppy's previous living conditions are another predictor. You may find that you need to help your puppy break old habits in order to establish more desirable ones.